Shipping policy

At Human Refuge Coffee, we are committed to delivering your orders in a timely manner while ensuring the highest quality of our freshly roasted coffee. Please take a moment to review our Shipping Policy for a seamless shopping experience.

1. Roasting and Processing Times:

a. Coffee Orders: i. Coffee is roasted to order. ii. Please allow 1-3 business days for roasting after your order is placed.

b. Other Products: i. All non-coffee products are processed within 5 business days.

2. Shipping Times:

a. Coffee Orders: i. After roasting, coffee orders typically ship within 1-5 business days. ii. We use USPS as our primary shipping carrier for coffee orders.

b. Other Products: i. Non-coffee products usually take 1-5 business days to ship after processing.

3. Shipping Methods:

a. Coffee Orders: i. Coffee orders are typically shipped via USPS. ii. We may provide tracking information for your convenience.

b. Other Products: i. Non-coffee products may also be shipped via USPS or other reliable carriers.

4. Shipping Rates:

a. Shipping rates are calculated based on the weight of the products and the shipping destination.

b. Free shipping may be available for qualifying orders, and promotions will be communicated on our website.

5. International Shipping:

a. Currently, we primarily ship within the United States.

b. For international shipping inquiries, please contact us at nader@humanrefuge.org to discuss available options.

6. Order Tracking:

a. Once your order is shipped, you will receive a confirmation email with tracking information, if applicable.

7. Delayed Shipments:

a. In the event of unforeseen circumstances or delays, we will communicate promptly with affected customers and work to resolve the issue.

8. Address Accuracy:

a. Please ensure that your shipping address is accurate and complete. We are not responsible for delays or misdeliveries due to incorrect addresses.

9. Contact Information:

a. For any shipping-related inquiries or concerns, please contact us at:

Email: nader@humanrefuge.org

Thank you for choosing Human Refuge Coffee. We appreciate your understanding and support as we work to provide you with exceptional products and service.